Refund Policy
Thank you for choosing [Your Roofing Agency Hub]. Before proceeding with any transactions on our website, please read our Refund Policy carefully. By making a purchase or engaging our services, you agree to the terms outlined below.
1. Service Refunds:
1.1. [Your Roofing Agency Hub] provides roofing services that may include installations, repairs, inspections, and more. Refunds for services rendered will be considered on a case-by-case basis.
1.2. If you are dissatisfied with the service provided, please contact us within [number of days] days of the service completion date. We will review your concerns and determine if a refund is applicable.
1.3. Refund requests must be submitted in writing via email to [contact email]. Include your name, contact information, service details, and reasons for the refund request.
2. Product Refunds:
2.1. If you have purchased a product (such as roofing materials) through our website, please review the product details and specifications carefully before making a purchase.
2.2. Refunds for products will be considered if the product is damaged upon arrival, does not meet the specifications outlined on our website, or if the wrong product was delivered.
2.3. To request a refund for a product, please contact us within [number of days] days of receiving the product. Provide your name, contact information, order details, and reasons for the refund request.
3. Refund Processing:
3.1. Refund requests will be processed within [number of days] days of receiving the written request. The refund will be issued using the original payment method.
3.2. In cases where a service has been partially rendered, a prorated refund may be offered based on the portion of the service that has not been completed.
4. Non-Refundable Items:
4.1. Certain items, such as consultation fees or emergency service fees, are non-refundable.
4.2. Refunds are not applicable for services or products that have been fully completed or consumed.
5. Contact Information:
5.1. For refund requests or questions regarding our Refund Policy, please contact us at customer support